Principle #1 John Fehr Insurance Is Accountable
John Fehr Insurance is accountable for all personal information
in its possession or custody, including any personal information
disclosed to third parties for processing or other
administrative functions. John Fehr Insurance has established
policies and procedures to comply with this declaration,
and has designated a privacy officer to be accountable for
compliance.
Principle #2
John Fehr Insurance will Identify Purposes
John Fehr Insurance will identify the purposes for which
it collects personal information, before or when the
information is collected.
Principle #3 John Fehr Insurance
will Get the Client's Consent
John Fehr Insurance will make a reasonable effort to make
sure customers understand how their personal information will
be used by the brokerage and insurers. John Fehr Inusrance will
obtain consent from its customers before or when it collects or
uses the personal information.
A customer's consent can be express, implied, or given
through an authorized representative. A customer can withdraw
consent at any time, with certain exceptions.
Principle #4 John Fehr Insurance Limits The Collection of Personal Information
John Fehr Insurance limits the amount and type of personal
information it collects. Each broker will collect personal
information for the purposes indentified to the customer. John
Fehr Insurance collects personal information using policies and
procedures which are fair and lawful.
Principle #5 John Fehr Insurance Limits the Use, Disclosure and Retention of Personal Information
John Fehr Insurance will use or disclose personal
information only for the reasons it was collected, unless a
customer gives consent to use or disclose it for another
reason, or it is permitted or required by law.
Under certain exceptional circumstances, John Fehr Insurance
may have a legal duty or right to disclose personal information
without the customer's knowledge or consent to protect the
interests of insurers or the public interest.
John Fehr Insurance will keep personal information only
as long as necessary for the identified purposes for which
it was collected.
Principle #6 John Fehr Insurance will Keep Personal Information Accurate
John Fehr Insurance will keep personal information as
accurate, complete and current as necessary for the identified
purposes for which it was collected.
Customers may, in writing, challenge the accuracy and
completeness of their personal information and request that
it be amended as appropriate.
Principle #7 John Fehr Insurance Safeguards Client Information
John Fehr Insurance protects personal information with
safeguards appropriate to the sensitivity of the information.
Principle #8 John Fehr Insurance makes its Information Policies Available to its Clients
John Fehr Insurance is open about the policies and
procedures it uses to manage personal information. Customers
have access to information about these policies and procedures.
The information will be made available in a manner that is
generally easy to understand.
Principle #9 John Fehr Insurance makes Personal Information Accessible
When customers make a request in writing, John Fehr Insurance will within a reasonable time tell them what personal information it has, what
it is being used for, and to whom it has been disclosed.
When customers request it in writing, John Fehr Insurance
will give them access to their personal information. John
Fehr Insurance will respond to the written request in a timely
fashion. In certain sitatuions, however, John Fehr Insurance may
not be able to give customers access to all their personal
information. John Fehr Insurance will explain the reasons for
this lack of access and any recourse the customer may have,
except where prohibited by law.
Principle #10 John Fehr Insurance Limits is committed to Addressing Client Complaints and Concerns
Questions or concerns about personal information held by
the brokerage, or brokers compliance with the Brokerage Privacy
Code, can be answered readily by the brokerage privacy officer
who can be reached at (204) 989-7000.
